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Unified Communications and Green Practices Go Hand-In-Hand
- 24 Apr 2012 13:07
- by Rob Arnold
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As a Unified Communications (UC) Industry Analyst and full-time teleworker, I don’t know how I let National Telework Week slip by last month without blogging about it. Maybe it’s because 2012 was merely the second year that National Telework Week was observed. But most likely it’s because teleworking is a routine practice for me. Still, teleworking...
Enterprise Connect 2012 Revisited
- 30 Mar 2012 13:09
- by Rob Arnold
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Now that Enterprise Connect has come and gone, I’m comparing notes with other attendees and fielding inquiries from colleagues and clients alike about my thoughts on the UC market’s biggest showcase event. A couple of years ago, the then-called VoiceCon event was aptly renamed Enterprise Connect as it became obvious that the enterprise communica...
Consumer-Grade Stops Being a Bad Word for the Enterprise
- 29 Mar 2012 12:50
- by Michael Brandenburg
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In a recent conversation with Alcatel-Lucent about their new OpenTouch Conversation app for the iPad, a simple comment was made in passing that has stuck with me for the last several days. The suggestion was made that the iPad was the right platform for their application, providing a “consumer-quality user experience, rather than the typical enterp...
Tablet Retrospective
- 19 Mar 2012 12:48
- by Francisco Rizzo
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Last Friday the iPad 3 was made commercially available to the world and it is incredible to think that just 24 months ago the original iPad first appeared. One could say that the tablet gold rush is a contemporary phenomenon; however, the tablet—as we know it today—is the result of countless prototypes and commercial blunders of more primitive tech...
Avaya Buys Radvision - Dives Head-first into the Videoconferencing Market
- 15 Mar 2012 08:34
- by Roopam Jain
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Avaya-Radvision acquisition rumors have been flying for months so it was barely a surprise when Avaya finally pulled the trigger and announced this morning that it is buying Radvision for $230 million. Avaya is paying about three times Radvision’s annual sales of $78 million in 2011. We see this as a technology acquisition that was a long time in t...
Trends in Desktop Videoconferencing
- 08 Mar 2012 14:59
- by Rob Arnold
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Just before the turn of the New Year my colleague Roopam Jain (@Roopamjain) and I published a research report forecasting the adoption of software-based desktop videoconferencing among enterprise users. Login to read it here: Global Desktop Videoconferencing Market. For the purposes of this report, Frost & Sullivan defines desktop videoconferencin...
Three Social Media Lessons from Dell: It's Not All About Sales
- 02 Mar 2012 16:39
- by Jake Wengroff
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This blogpost was first published on Social Media Today. ============================= Opened with much fanfare in December 2010, the Social Media Listening Command Center inside the Dell campus in Round Rock, Texas, of which I received a personalized tour last week, provided for an interesting peek inside the social media operations of one of th...
Powering Collaborative Government
- 15 Feb 2012 10:41
- by Brian Cotton
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In last week’s blog, I wrote about the vision of a technology-enabled collaborative government model, in which shared information drives intelligence, policy, and action across bureaucratic boundaries. In an urban context this means an integrated governance strategy that can provide better service to citizens and businesses, and support a more stre...
Forget Your Password? Social Login Is There to Help
- 01 Feb 2012 14:38
- by Jake Wengroff
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This blogpost first appeared on Social Media Today. ======================= Janrain and Gigya Ease the Pain of Password Amnesia with Social Login, While Providing Rich Profile Data to Publishers and Brands No doubt you’ve visited some of your favorite websites and forgot your password. And we all know that the ‘Forgot your password?’ is still an...
On Avaya, Apple and the BYOD Phenomenon
- 27 Jan 2012 12:31
- by Rob Arnold
- 1 comment
Avaya announced this week the global availability of Flare Communicator for iPad. The solution makes the Avaya Flare software experience (Avaya Aura UC&C applications) available from iPad. In addition to the Avaya Desktop Video Device (ADVD), iPad is now the second endpoint with such capabilities in Avaya’s lineup. Avaya Flare Communicator is avail...
Next-generation Fixed-to-mobile Convergence Solutions - Frost & Sullivan Analysts Share Their Vision
- 26 Jan 2012 13:27
- by Francisco Rizzo
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Within the ICT team at Frost & Sullivan we often like to debate issues that pertain to the different markets we cover. It’s always good to get someone else’s perspective – especially if that person covers a market that has some relation to your field of expertise. This week the topic was fixed-to-mobile convergence (FMC), more specifically next-gen...
Lotusphere 2012 Touts Social Business -- But What about Social Media?
- 20 Jan 2012 20:28
- by Jake Wengroff
- 1 comment
This blogpost first appeared on Social Media Today. ============================ Lotusphere, the large business conference produced by IBM, kicked off in Orlando, Florida this week. The term and evangelism behind ‘social business’ was everywhere – and palpable. According to keynote speaker Alistair Rennie, General Manager of IBM’s Collaboration ...
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