Brendan ReadAnalyst, Contact Center GroupFrost & Sullivan
Brent HollandVP Research and Consulting FurstPerson
John BroderickCEOCicero Inc
Designed both for those that attended and those who could not, this eBroadcast will build upon the ideas shared at this October's Customer Contact 2011, West A Frost & Sullivan Executive MindXchange while also providing a summary of the key takeaways, insights and "aha" moments from some of the most popular sessions at the event.
In just 1 hour, we will deliver multiple strategies around three hot topics which are sure to impact your bottom line, including:
Click here to join Frost & Sullivan, Cicero and FurstPerson as we take a deeper look at the action items taken from this year’s event. Share and exchange your experience and viewpoints with our panel of experts during our live interactive Q&A following the presentation.
All registrants will be eligible to receive a $250 credit voucher* toward any one of our upcoming Executive MindXchange events.*$250 Credit Voucher must be redeemed and allocated no later than December 31, 2011.