Participant Viewpoint


"The meeting provided some of the most diverse networking possibilities that I have ever seen. The increased mixing of medical device and pharma contacts mirrors the current trend of product evolution."
- Jim Bracke, President & CEO, LifeCore Biomedical, Inc


"The most informative, well-organized meeting I have attended in years. The interactive content and networking opportunities were right on target. My congratulations to the Frost & Sullivan team."
- Jerry McLaughlin CEO, CompuMed


"The Sales & Marketing Executive Summit is a wonderful opportunity to gain insights and to share current challenges in markets around the globe. Learning how different companies adapt their global strategies into local tactical actions to ensure various customs and laws are not compromised is invaluable. In this Global economy, the more one is committed to solve the cultural issues the more successful one will be sharing ideas on building customer loyalty in various markets ensuring the customer's needs are met and earning the right to be the company or to have the product of first choice is an ongoing journey one will never reach the final destination. The (Executive) Summit is a great path on that journey."
- Fred Miller, Vice President of Global Sales, Marriott International


"The interaction between attendees was unlike what I have experienced at any other event. The Think Tank sessions really represented and reinforced that. The dialogue between the participants was great! What makes this event so different is the fact that you've got people mixing and mingling in an environment conducive to this because you have built up that level of comfort early on in the event through the networking. Through this, the participants are more open to asking questions and actively participating in the sessions."
- Anne Murray, Sr. Director, Interactive Marketing, Southwest Airlines


"The Customer Contact Executive Summit offered some real solid opportunities for networking both with Contact Center Practitioners and Technology Companies. The Summit was well organized, well staffed and a professionally delivered. The combination of interactive formats (round tables, think tanks, mind shares and vendor cross fires) was effective at promoting healthy discussions and knowledge sharing."
- Darin Vandecar, Global Support Center Operations Manager, Intel Corporation


"The Executive Summit was a great opportunity to meet with other Call Center Leaders and share information and experiences that will help me determine alternative approaches to address business needs. I enjoyed the Roundtable discussions as well as the Think Tank Sessions. It was a great opportunity to interact with vendors and Call Center Leaders on a particular subject and work through case studies that are relevant to our industry."
- Dee Buell, Call Center Manager, MetLife


"The Frost & Sullivan Executive Summit for CI/MR professionals is an outstanding event. The Frost team truly runs a first rate (Executive) Summit as they understand the need for CI/MR professionals to gain an amazing amount of information while still having the time to network and relax. I found the participants' insights and in-depth understanding of the tools and issues to be beyond excellent. If you can only go to one CI/MR event a year, the Frost (Executive) Summit must be the one!"
- Todd McQueston, Director, New Business Development, Siemens Medical


"The CI and Market Research Executive Summit was a paramount opportunity to benchmark my CI and MR practices against those of my industry counterparts, providing reinforcement and fine-tuning of various techniques and the discovery of potentially under-utilized areas providing substantial ROI to other organizations, that when deployed more actively by me, could make greater contributions to my company's competitive advantage."
- Daniel Raihill, Competitive Sales Intelligence Manager, Hewlett Packard


 


 
 
 
 
 
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