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AWS Summit São Paulo 2024: AI and GenAI Take Center Stage

AWS Summit São Paulo 2024: AI and GenAI Take Center Stage

The AWS Summit São Paulo 2024 gathered 13,000 cloud enthusiasts to explore AI and generative AI innovations. Keynotes by AWS leaders highlighted AI’s transformative power, with solutions like Amazon Bedrock, SageMaker, and custom AI hardware showcased. Customer success stories and industry insights rounded out the event

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

Customers’ increasing demands for self-service have pushed companies’ to reprioritize their digital roadmaps in a rush to meet customers’ expectations. Because live interactions cost companies 24 to 48 times as much as self‐service tools, improving operational efficiency by implementing self-service customer channels promises an enormous return on investment (ROI).