2024 Award Recipients

Company of the Year

Customer Experience Management, Brazil  –  AeC

Digitalized Roadside Assistance Services, North America  –  Agero

Endpoint Security, South Korea  –  AhnLab

Energy Services, North America  –  Ameresco

Threat Intelligence Platform (TIP), Global  –  Anomali

Hospital Supplies, Global  –  Ansell

Mid-market Investment Advisory Services, Asia  –  ARC Group

Augmented Connected Worker, Global  –  Augmentir

Enterprise Resource Planning for the AEC, Global  –  BST Global

Healthcare Real-time Location Systems, Global  –  CenTrak

Telecom, Taiwan  –  Chunghwa Telecom

Enterprise Services, Latin America  –  Cirion

Mobile IoT Platforms, Global  –  Cisco

Physical Security Services, United Arab Emirates  –  CPX

CPQ Software, North America  –  DealHub

Artificial Intelligence Chip, Global  –  DEEPX

Managed Security Services, DACH  –  Deutsche Telekom

ESG Platforms, Global  –  Diligent

Data Center Services, Indonesia  –  DCI Indonesia

Respiratory Care Devices, Global  –  Draeger

Data Center Services, Singapore –  Equinix

Cyber Threat Intelligence, Global  –  Flashpoint

Quality AI Market, Global  –  Foundever®

Next-generation Electrophysiology (EP) Labs, Global  –  GE Healthcare

Virtual Chronic Disease Management, North America  –  GenieMD

Email Security, EMEA  –  Hornetsecurity

Electrical and Electronics Equipment Circular Economy, North America  –  HP Inc

Post-Quantum Cryptography, Global  –  IBM

Facility Management, Asia Pacific  –  JLL APAC

Logistics, Asia-Pacific  –  Kerry Logistics Network Limited

Customer Experience Outsourcing Services, Latin America  –  Konecta

Laboratory Information Management Systems, Global  –  LabVantage Solutions

Managed SASE Service, Global  – LevelBlue

Disruptive Innovation in Renewable Energy & Safety, Global – Manav Energy

Stem Cell Banking & Longevity, Southeast Asia  – Medeze Group

Data Center Services, Japan  – MC Digital Realty

Workforce IAM, Global  –  Microsoft

Managed IT Services, Singapore  – NCS

Network Monitoring and Service Assurance, Global  –  NETSCOUT

Data Center Services, Australia  – NEXTDC

Hybrid Cloud Storage Management, Global  –  NetApp

Biotech Contract Research Organization, Global  –  Novotech

Cybersecurity Services, Japan  –  NRI Secure

Privileged Access Management, Japan  –  NTT Technocross

ERP, Global  –  Oracle Netsuite

Web Application Firewall, South Korea  – Penta Security

Customer Experience Management Services, Indonesia  – PT Infomedia Nusantara

Paints and Coatings, Indonesia  –  PT Mowilex

Contract Research Organization, Indonesia  –  PT. Prodia Diacro Laboratories

AI-Foundational-Model Personalized Drug Safety and Longevity, Global  – Quris-AI

AI-based Stroke Imaging Solutions, Global  –  RapidAI

Manufacturing Execution Systems, Global  –  Rockwell Automation

Digital Sustainability in Energy, Oil and Gas, Global  –  SAP

5G Enterprise, Asia Pacific –  Singtel

Cybersecurity Services, Singapore –  Singtel

Energy Decarbonization Solutions, North America  –  Shell Energy

Calibration and Repair, Global  –  Simco Electronics

Data Center Colocation Services, Thailand  –  STT GDC Thailand

Best Hospital, Malaysia  –  Subang Jaya Medical Centre

Ethernet Services, United States  –  Spectrum Enterprise

Container/Kubernetes Security, Global  –  Sysdig

Customer Experience Management Services, Malaysia  –  TDCX

Threat Intelligence, Taiwan  –  TeamT5

Customer Experience (CX) Outsourcing Services, India  –  Teleperformance India

CX Outsourcing Services, Mexico  –  Teleperformance Mexico

Excellence in Agent Engagement, Global  –  Teleperformance

Cybersecurity for Airport Security, Europe  –  Thales

Managed Security Services, Americas  –  Trustwave

Mobile Services, Malaysia  – U Mobile

Software-defined Vehicle, Global  –  Valeo

SD-WAN Infrastructure, Global  –  Versa

Smart Water Metering, Europe  –  Vodafone

Hybrid Cloud Management, Global  –  VMware

Cloud Security, Global  –  Wiz

CRDMO, Global  –  WuXi AppTec

Competitive Strategy Leadership

Digital Advertising AI, Asia-Pacific  –  AppsFlyer

Application Security Posture Management, Global  –  Checkmarx

Service Provider Cloud Communications Platform, North America  –  Crexendo

Automotive Cybersecurity Managed Services, Europe  –  Cybellum

Managed Detection and Response, Global  –  DeepSeas

Video Commerce, Global  –  Firework

Industrial Air Compressor, Global  –  Kaishan Group

Network Services, North America  –  Lumen

Managed Detection and Response, Chinese –  NSFocus

Residential Solar, North America  –  Palmetto

Smart Water Monitoring, Global  –  Rockwell Automation

Extended Detection and Response, Global  –  Secureworks

AI-powered Crowdsourcing Platform, Global  –  Tech Mahindra

Post-Quantum Cryptography, Global  –  Ultimaco

Network-as-a-Service, Global  –  Verizon

Customer Value Leadership

In-vehicle Entertainment, Europe  –  3SS

Public Sector CCaaS Solutions, Global  –  8×8

Customer Care Outsourcing, North America  –  AllianceOne

CSP Security for SOHO and Consumers, Global  –  Allot

Early Drug Discovery and Preclinical, Global  –  Aragen Life Sciences

OT Cybersecurity Solutions, Global  –  Armis

Mobility-as-a-Service, Asia Pacific –  Asia Mobiliti

Mobile Device Trade-in and Upgrade, United States  –  Assurant

Carrier Managed Network Services, Global  –  AT&T

Biotech Contract Research Organization, Global –  Avance Clinical

Contract Development and Manufacturing Organization, Asia Pacific –  Bushu Pharmaceuticals

Intelligent Virtual Agent, Latin America  –  Cari AI

Security Service Edge, Global  –  Cisco

5G Services, Taiwan  –  Chunghwa Telecom

Customer Experience Management Services, Malaysia  –  DayThree

Healthcare Real-world Evidence Solutions, North America  –  Evidation

Renewable Energy, United States  –  Green Mountain Energy

Gaming Headset, Global  –  HP

Mental and Behavioral Health, Global  –  LiveWell (Zurich)

Managed SASE Service, Global  –  Lumen

Patient Flow Management, North America  –  Qventus

Patient Relationship Management, North America  –  TeleVox

Certificate Lifecycle Management Solutions, Global  –  Sectigo

Medical Writing, Global  –  Siro Clinpharma (Group)

Mid-Tier Electronics Manufacturing Services, Global  –  SMTC

Retail CCaaS, North America  –  TalkDesk

Customer Care Outsourcing, Asia-Pacific –  Teleperformance

Automotive Map, Global  –  TomTom

AV Services and Management, Global  –  Userful

AV Services and Management, Global  –  Userful

Customer Experience Management Services, Asia Pacific  –  VXI Global Solutions

Life Sciences E-Commerce, Global  –  Zageno

Enabling Technology Leadership

Process Sensors, Global  –  Baumer

Payment Facilitator, Global  –  Boku

AI-based Solutions for Precision Oncology, North America  –  BostonGene

SASE, Global  –  Cato Networks 

Urban Air Mobility, Global  –  The ePlane Company

Electrification, Global  –  GE Vernova

Internet of Things Non-Terrestrial-Network, Europe  –  EchoStar Mobile

Clinical Decision Support for Critical Care, North America  –  Etiometry

OTA Solutions, Global  –  Excelfore

Enterprise Mobile Networking, North America  –  Highway 9

Cyber Threat Intelligence (CTI), Global  –  Intel471

MES in MedTech and Life Sciences, Global  –  iTAC Software

Vocal Biomarker for Mental Health, North America  –  Kintsugi Health

Passenger Vehicle ADAS, Global  –  Mobileye

Managed SASE, Global  –  Open Systems

Automotive Teleoperations, Global  –  Ottopia

AI-Enabled Clinical Trial Design, Global  –  Phesi

Identity Governance Administration (IGA), Global  –  Radiant Logic

Artificial Intelligence Data Centers, Asia-Pacific  –  Red Dot Analytics

Identity Verification Solutions, Global  –  Regula

Autonomous Robots, Global  –  Robotic Assistance Devices

5G Enterprise, Asia Pacific  –  Singtel

Zero Trust Browser Security, Global  –  Seraphic Security

Cloud-connected Mobile UC, Global  –  Tango Networks

Telematics Insurance, Europe –  Targa Telematics

Clinical Trial Patient Recruitment IT Solutions, Global  –  TrialWire

Over-the-Air Updates, Europe  –  T- Systems

GaN Semiconductors, Global  –  Qromis

Healthcare IT Solutions, Global  –  Vivalink

Electrical Wiring, North America  –  W.L. Gore Associates

Entrepreneurial Company of the Year

Customer Experience Management, North America  –  Alta Resources

Sustainable Climate Control Systems, Europe  –  Heliostorage

Network Services, India – Ishan Technologies

AI-enabled Clinical Trial Design, Global  –  QuantHealth

Open-Source Intelligence, Global  –  ShadowDragon

Software-centric Automation, Global  –  Software Defined Automation

Industrial AI for Heavy, Global  –  VivityAI

Market Leadership

Fleet Management Services, Europe  –  AddSecure

Network Services SD-WAN, North America  –  AT&T

Next Generation 911, United States  –  AT&T

Paint and Coating, Indonesia  –  Avian Brands

Telematics Insurance and Connected Claims, North America  –  CMT

Women’s Health Digital Therapeutics, Global  –  Curio

Network Packet Brokers, Global  –  Gigamon

Real-World Evidence Solutions/Services, North America  –  Merative

Hospital, Malaysian  –  Sunway Medical Centre, Sunway City

Carrier Managed Network Services, Global  –  Verizon

New Product Innovation

Enterprise Agility, North America  –  Apptio

Indoor Mapping, North America  –  DATAMARK Technologies

Warehouse Management Systems, Global  –  Deposco

4G/5G Network Optimization, Global  –  DGS

Critical Communications, North America  –  Everbridge

Agent Experience, Global  –  Intradiem

Network Packet Brokers Market, Global  –  Keysight Technologies

AI Product Innovation, Europe  –  NICE

RWE Analytics Solutions, North America  –  OM1

Microscopes, Global  –  Oxford Instruments

Multiplexed Urinary Tract Infection Detection, North America  –  PathogenDx

AI-enabled CT Systems, Asia Pacific  –  Philips

Enterprise Wireless Networking, North America  –  RUCKUS Networks

Product Leadership

Quality AI Market, Global  –  ComplianceQuest

Fleet Charging and Energy Management, Europe  –  EO Charging

NF Membrane-based Municipal W&WWT, Global  –  NX Filtration

Public Safety, North America  –  RapidSOS

Healthcare Revenue Cycle Management, North America  –  Optum

Post-Quantum Cryptography, Global  –  QuSecure

Technology Innovation Leadership

Healthcare Cybersecurity, Global  –  Armis

Inclusive Fintech Solutions, India  –  AYEFin

Intelligent Automation, Europe  –  Bosch

Fashion and Retail Artificial Intelligence, Global  –  Centric Software

Automotive Acoustics, Global  –  Continental Engineering Services

Integrated Clinical Trial Optimization, North America  –  Clinion

Network-as-a-Service, Global  –  Console Connect

Vision Processing Unit, Global  –  Hailo

Organoids, Global  –  HUB Organoids B.V.

Point-of-care Bioimpedance Spectroscopy, North America  –  Impedimed

Telematics Insurance, North America  –  IMS

Healthcare Value-based Care Delivery, North America  –  Innovaccer

Customer Experience Management, North America  –  IntouchCX

Electronic Warfare and Spectrum Management, North America  –  Keysight Technologies

Language Services and Translation, Global  –  LanguageLine Solutions

Network Interconnection, North America  –  Lumen

Integrated Voltage Regulator, North America  –  Movellus

Next-Generation Protein Sequencing, North America  –  Quantum SI

Accent Translation Solutions, North America  –  Sanas

5G Enterprise, Asia Pacific  –  Singtel

Smart Glazing, North America  –  Scienstry

Book and Claim SAF Systems, Global  –  Shell

Irrigation Management, Israel  –  Treetoscope

Mental and Neurological Diagnosis and Treatment, North America  –  ViewMind

Non-cellular 5G Network Infrastructure, Global  –  Wirepas