Best Practices Recognition Blog
Frost & Sullivan’s Best Practices Recognition Blog provides insights and updates on awards presented to companies inspired by growth, innovation, & leadership.
Preparing for the Future of Work: Why Security, Flexibility, and Innovation Matter More than Ever
The way people work and live has been transformed forever. Video conferencing has become foundational to keeping employees and...
Chorus.ai’s Leading Conversation Intelligence Technology Receives the North American Conversation Intelligence Customer Value Leadership Award
No one is listening—at least, that is how it feels when a client is bounced between various representatives. The culprit is...
Brightcove is Recognized with the Frost & Sullivan 2020 Market Leadership Award in the Global Online Video Platforms Market
Businesses and their audiences are turning to video now more than ever. Video has become an increasingly crucial medium that has...
Finding Leadership with End to End Communications Solutions
The phrase one-stop shop is used often by vendors and providers in the enterprise communications space, but in most cases, it is...
10 Pitfalls to Avoid When Deploying UCaaS
Social distancing requirements during the COVID-19 pandemic drove a massive shift from office to remote work environments. Many...
Leading the charge in CX innovation
By enabling customers to deliver a great customer experience (CX) and to architect superior customer journeys through...
Embracing an Outcome-Oriented Testing Mindset to Optimize Against Growth Metrics and Mitigate Human Bias
The customer experience (CX) has become increasingly digitalized, and optimizing the digital CX has become essential to growth...
Verizon Leads the Digital Signage Market through the COVID-19 Pandemic
The COVID-19 pandemic has boosted interest in digital signage solutions. The significant growth experienced across the digital...
Percepto Mitigates COVID-19 Impact
The rapid advances in drone technology in recent years, along with a “perfect storm” of AI, analytics, and Internet of Things...
HGS Receives Customer Service Leadership Award for Providing Innovative Social Media Experiences with HGS EPIC™ Social Care
Hinduja Global Services (HGS) is Being Recognized, Specifically, for its Compelling Social Media Strategy and Solution Portfolio...
Frost & Sullivan Names Pexip Global Company of the Year for Technology Innovation and Business Growth
Frost & Sullivan has recognized Pexip as the Entrepreneurial Company of the Year in the global business video...
Lumeon wins big in Frost & Sullivan’s latest research on the US care Coordination Market
Lumeon’s central digital command center for cross-continuum care coordination is perceived as best-in-class by Frost &...
