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Top 4 Strategic Imperatives Shaping the Future of Contact Center Solutions

Does Your Company Understand the Impending Transformation in Contact Center Solutions And The Strategic Imperatives Driving This Change? Recognizing the transformative potential of evolving technologies and industry dynamics, contact centers are rapidly adapting to new paradigms to enhance operational efficiencies, improve customer interactions,...

Modernizing Cloud Communications Capabilities: a Strategic Imperative for Service Providers

Align Portfolios with Core Competencies to Succeed in Evolving Ecosystems Communications service providers (CSPs) face myriad challenges today. Shrinking revenue and margins on all commodity services (e.g., connectivity, wireline voice and data), limited opportunities to differentiate with existing portfolios, and difficulty identifying key use...

How can businesses leverage 5G & satellite Internet of Things (IoT) to ensure ubiquitous connectivity across urban & rural geographies?

Traditional IoT deployments have often been limited by geographical constraints and network availability. However, rapid advancements in 5G new radio (NR) and low earth orbit (LEO) satellite technologies are helping providers break down these barriers. IoT satellites are enabling smart devices to operate in remote areas by providing consistent...

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Deposco Applauded by Frost & Sullivan for Addressing Specific Customer Pain Points in the Warehouse Management System Market with Its Solutions

Deposco’s WMS Solutions enable MSEs to enjoy reduced cost, hands-on expertise, swift delivery and value, adaptability to future solutions, fast implementation, increased run rate and productivity, and scalability.

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Opportunity Costs of Complexities: How Telcos can Streamline Processes and Technologies

The telecom business used to be a lot simpler. The networks and operations were large with some complexity, but operators only had voice-dominated landlines to manage. And because of the limited competition, the sales and marketing was simple with just a limited sales channels selling to a narrow range of customers, who did not have much bargaining power. All of this has changed now. Market is more and more segmented and demand is complex, requiring from the operators additional convergence and added value services.

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