The Frost & Sullivan Digital Transformation Blog

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Top 4 Strategic Imperatives Shaping the Future of Contact Center Solutions

Does Your Company Understand the Impending Transformation in Contact Center Solutions And The Strategic Imperatives Driving This Change? Recognizing the transformative potential of evolving technologies and industry dynamics, contact centers are rapidly adapting to new paradigms to enhance operational efficiencies, improve customer interactions,...

Modernizing Cloud Communications Capabilities: a Strategic Imperative for Service Providers

Align Portfolios with Core Competencies to Succeed in Evolving Ecosystems Communications service providers (CSPs) face myriad challenges today. Shrinking revenue and margins on all commodity services (e.g., connectivity, wireline voice and data), limited opportunities to differentiate with existing portfolios, and difficulty identifying key use...

How can businesses leverage 5G & satellite Internet of Things (IoT) to ensure ubiquitous connectivity across urban & rural geographies?

Traditional IoT deployments have often been limited by geographical constraints and network availability. However, rapid advancements in 5G new radio (NR) and low earth orbit (LEO) satellite technologies are helping providers break down these barriers. IoT satellites are enabling smart devices to operate in remote areas by providing consistent...

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Latin America enters a new phase of Generative Artificial Intelligence adoption with cloud-based services such as Amazon Bedrock

In Latin America, the adoption of Generative Artificial Intelligence (GenAI) is accelerating, fueled by cloud-based services such as Amazon Bedrock. This transformative shift allows businesses to leverage advanced AI models for tasks ranging from customer interactions to complex data analysis, driving innovation and efficiency across industries.

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Latin America enters a new phase of Generative Artificial Intelligence adoption with cloud-based services such as Amazon Bedrock

In Latin America, the adoption of Generative Artificial Intelligence (GenAI) is accelerating, fueled by cloud-based services such as Amazon Bedrock. This transformative shift allows businesses to leverage advanced AI models for tasks ranging from customer interactions to complex data analysis, driving innovation and efficiency across industries.

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Zoom’s Growing Ambitions in the Business Communications Market

Since the launch of its first product, Zoom has morphed considerably from a cloud video conferencing provider to its current, fast growing focus on end-to-end enterprise communications. Zoom’s strategy of building a strong, well-functioning core, i.e. its wildly successful video meetings business, and using it as a base to expand into many adjacencies is playing out well.

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Mexico in 2030: Discover the Top 12 Trends to Drive Decision-Making

The futurists, analysts, and consultants at Frost & Sullivan will provide a comprehensive analysis of the transformative, global forces that define the future world with their far-reaching impact on businesses, economics, cultures, and personal lives. From radical “transhumanism” to “platform economy,” these thematic opportunities will bring about many changes in Mexico.

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