The Frost & Sullivan Digital Transformation Blog

A collection of expert insights and industry news to help you accelerate growth.

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IoT Solutions World Congress, 2024, Five Key Takeaways

In August 2024, Frost & Sullivan published a report outlining the five key takeaways of the IoT Solutions World Congress 2024 in Barcelona and providing forecasts for each trend. This blog post summarizes Cecilia Perez’s findings from attending the event and meeting with industry leaders.

Revealed: Top 10 Innovators in Account-Based Marketing (ABM) Platforms and Services

In a world where businesses are rigorously assessing the return on investment (ROI) potential of customer engagement strategies to validate technology investments, ABM platforms present a paradigm shift from conventional marketing initiatives. After generating revenues of $1.55 billion in 2023, the global ABM platforms industry is set to expand...

Scala AI City: A huge bet in the future of Artificial Intelligence in Brazil

Scala Data Centers announces the groundbreaking Scala AI City, a massive data center campus in Rio Grande do Sul. Leveraging Brazil’s renewable energy, this project aims to position the country as a leader in AI technology and drive innovation across Latin America.

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Daythree Business Services Sdn Bhd Recognized with Frost & Sullivan’s 2024 Malaysian Customer Value Leadership Award for Innovative Tech-Enabled Customer Experience Solutions

Daythree leverages cutting-edge AI and RPA technologies to deliver multilingual, end-to-end customer experience management services, setting a new benchmark in the Malaysian CXM industry.

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Movers & Shakers Interview with Keiichiro Nozaki – Regional Marketing Architect/ Evangelist for Asia Pacific, China, and Japan theatre for F5 Networks

Based in Tokyo, Japan, Keiichiro Nozaki is the Regional Marketing Architect/ Evangelist of Asia-Pacific, China, and Japan theatre for F5 Networks. He is responsible for building marketing strategies, messaging and positioning, supporting marketing programs as well as...

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How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more

How Will You Leverage Transformative Growth Perspectives in Contact Center Solutions to Drive Your Company’s Success?

Today, the accelerating shift towards cloud contact center-as-a-service (CCaaS) solutions, driven by the rapid adoption of artificial intelligence (AI), machine learning (ML), and advanced analytics, is transforming the customer experience (CX) landscape. Businesses...

read more