To stay competitive in an increasingly dynamic marketplace, telecom operators will need the agility to constantly adapt their solutions offerings and business models based on shifting customer and competitor trends. It is increasingly evident that resale partnerships with nimble cloud services providers can enable greater flexibility than UCaaS solutions built on service provider networks.

The Think Tank will provide two opposing yet complementary perspectives on the future role of telecom operators and service providers in the evolving cloud communications value chain. Leading analysts will discuss the pros and cons of different service provider models and support their findings with data from Frost & Sullivan’s extensive customer and supply-side research.

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