Enhancing Passenger Experience across the Airport Value Chain
Airports across the globe are increasingly looking to adopt total airport management (TAM) as a means to address challenges across multiple process categories, including airport upgrading activities, the growing need for safety and security, the rising demand for reduced turnaround times, and the desire to increase non-aero revenue and offer an enhanced passenger experience.
Contactless biometrics, connected infrastructure, Big Data, artificial intelligence (AI), 5G, and automation will be the core technologies propelling TAM. Implementing these technologies will catalyze performance-based airport operations that enable the creation, agreement, and maintenance of the airport operational plan (AOP). In addition, TAM can support data-driven decision-making, holistic key performance indicator (KPI) management, and the integration of operations by interlinking processes and systems across the entire airport value chain.
Key benefits of attending this webinar:
- Understand how TAM can successfully integrate various airport functions, including business technology, operation technology, and information and communication.
- Gain an in-depth understanding of TAM’s key features, such as collaborative decision-making, quick root-cause analysis and the ability to make operational changes in real-time for airports.
- Identify how TAM can be implemented across airports to enhance passenger and cargo throughput, maximize resource optimization and boost overall efficiency, leading to increased revenues.
- Explore various case studies that highlight how TAM has benefited airports, such as Amsterdam Airport Schiphol.
