As enterprises navigate a digital-first era, the role of network service providers is being redefined. The shift from traditional connectivity to comprehensive digital infrastructure solutions is empowering businesses to embrace transformative technologies like AI, multi-cloud management, and advanced connectivity platforms.
In this dynamic landscape, service providers are becoming strategic partners, enabling enterprises to scale operations, optimize efficiency, and drive innovation. By leveraging advanced technologies such as software-defined wide area networks (SD-WANs), AI-driven automation, and cloud-centric solutions, they enhance network performance, reduce costs, and ensure seamless connectivity. Frost & Sullivan’s webinar on “Evolving Network Services in 2024: Key Drivers Revolutionizing the Role of Network Providers in a Digital-First Era,” explored the groundbreaking trends and strategies that are reshaping the future of enterprise networks.
Growth experts: Stephen Thomas – Senior Industry Director, ICT, Enterprise Network Services at Frost & Sullivan; Leandro Agion – Industry Director, Information and Communication Technology, Enterprise Networks Services at Frost & Sullivan; and Amrit Singh – Industry Principal, ICT Enterprise Network Services at Frost & Sullivan delved into critical topics, including:
- The Role of Co-Managed Services: Balancing flexibility and control for enterprise networks.
- AI in Network Management: Leveraging AI for automation, predictive analytics, and operational efficiency.
- Multi-Cloud Strategies: Enabling seamless integration across public, private, and hybrid cloud environments.
- Advanced Connectivity Solutions: How SD-WAN and high-bandwidth infrastructure are empowering digital transformation.
Click here to access the full session recording and discover how enterprises are reshaping their network strategies for a digital-first world.
Redefining Digital Infrastructure: Moving Beyond Connectivity
Service providers are transforming traditional connectivity into comprehensive digital infrastructure solutions to meet enterprise demands. Managed services, holistic platforms, and strategic acquisitions like Comcast’s MSP (managed service providers) integration underscore this shift. These advancements are enabling businesses to build robust, future-ready ecosystems.
How will your organisation leverage digital infrastructure to unlock new growth opportunities?
AI Integration: Transforming Network Management
AI is streamlining network operations through self-healing capabilities, automation, and real-time analytics. These solutions enhance efficiency while tackling challenges in infrastructure readiness for enterprises adopting AI-enabled applications like private LLMs (large language models).
The Rise of Multi-Cloud Management
Multi-cloud management is becoming critical as enterprises adopt generative AI (GenAI) and data-intensive models. Seamless integration across public, private, and hybrid clouds ensures agility and low-latency access, empowering enterprises to scale dynamically.
What strategies is your team implementing to orchestrate multi-cloud environments successfully?
Co-Managed Services: Balancing Flexibility and Control
Enterprises are increasingly turning to co-managed services, a collaborative approach where network management responsibilities are shared between the enterprise and a service provider. These services typically include network monitoring, security management, SD-WAN configuration, cloud integration, and performance optimization. By outsourcing complex tasks such as troubleshooting, automation, and proactive maintenance to trusted partners, businesses gain flexibility, operational transparency, and the ability to focus on core operations while maintaining control over critical network functions.
Connectivity: The Nervous System of Enterprise Operations
Advanced connectivity solutions like SD-WAN provide the backbone for AI, edge computing, and multi-cloud ecosystems. By enabling flexible deployment across on-premises, cloud, and edge environments, these innovations empower businesses to achieve greater agility and scalability.
How can connectivity drive enterprise transformation in an increasingly digital landscape?
“Service providers are stepping up to not just connect businesses but enable robust, future-ready ecosystems.”
Amrit Singh, Industry Principal, ICT Enterprise Network Services at Frost & Sullivan
“Service providers are stepping up to not just connect businesses but enable robust, future-ready ecosystems.”
Stephen Thomas – Senior Industry Director, ICT, Enterprise Network Services at Frost & Sullivan
“Multi-cloud management isn’t just a feature; it’s now a necessity for enterprises looking to scale dynamically in an interconnected world.” Evolving enterprise network services are laying the foundation for transformative growth in 2025. By focusing on scalable infrastructure, multi-cloud integration, AI-driven network management, and co-managed service models, businesses can address the complexities of a digital-first era. The path forward lies in embracing these advancements to create agile, secure, and efficient network solutions that empower enterprises to innovate, scale, and deliver lasting value in an increasingly interconnected world.
