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Cloud Enables AI to Raise CX to New Heights

Cloud Enables AI to Raise CX to New Heights

Frost & Sullivan’s 2022 IT Decision-Maker Survey reveals that among the most crucial corporate goals, the top 3 focus on customers. With rising costs sweeping the world, it is surprising to see cost-related goals fall in prominence.

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

How to Meet High Expectations as Customers Rapidly Shift to Self-Service

Customers’ increasing demands for self-service have pushed companies’ to reprioritize their digital roadmaps in a rush to meet customers’ expectations. Because live interactions cost companies 24 to 48 times as much as self‐service tools, improving operational efficiency by implementing self-service customer channels promises an enormous return on investment (ROI).

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프로스트 앤 설리번, 의료 사물 인터넷(Internet of Medical Things) 분석 보고서 발표

관련 전문 지식을 활용해 유용한 IoMT 제품 및 서비스를 제공하기 위해 강력한 파트너쉽이 구축될 것  2017년 8월 4일, 대한민국 – 비용절감과 수익성 향상, 그리고 고객 경험 측면에서 의료 사물 인터넷(IoMT : Internet of Medical Things)이 가진 잠재력은 엄청나다. 가정이나 지역 사회, 일반 클리닉, 종합병원의 온바디 웨어러블과 임플란트와 같은 응용분야에서 이들이 잡을 수 있는 성장 기회들이 많다. IoMT는 스마트 기기를 활용한 만성 질환...

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