Press Releases

Based on its recent analysis of the North American workforce engagement management (WEM) market, Frost & Sullivan recognizes Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, with the 2020 North American Growth Innovation Leadership Frost Radar Award. The Avaya OneCloud contact center-as-a-service (CCaaS) portfolio provides customer and workforce engagement solutions supplemented by capabilities such as artificial intelligence (AI)-infused bots, predictive routing, real-time sentiment analysis, and agent guidance. These capabilities connect all touchpoints across the customer journey including voice, video, chat, messaging, social, and screen.

Based on its recent analysis of the North American energy management software market, Frost & Sullivan recognizes Virginia-based SkyFoundry, LLC with the 2020 North American Entrepreneurial Company of the Year Award for disrupting the market with its SkySpark® platform. This platform automatically collects and analyzes diverse data from automation systems, meters, sensors, and other smart devices across the customer’s premises to identify issues, trends, correlations, and opportunities for operational improvements and cost reductions. In short, the platform enables customers to turn data into actionable intelligence and adapt to new business models.

Acronis Lauded by Frost & Sullivan for its Breakthrough Integrated Data Protection Solution, Acronis Cyber Protect Acronis Cyber Protect's integration of backup, disaster recovery, anti-malware, and management features creates capabilities that are not available...

Each year, Frost & Sullivan presents the Global New Product Innovation award to the company that has developed the most innovative element in a product by leveraging leading-edge technologies. The award recognizes the value-added features/benefits of the product and the increased return on investment (ROI) it gives customers, which, in turn, raises customer acquisition and overall market penetration potential.

Based on its recent analysis of the MEASA identity & access management market, Frost & Sullivan recognizes Uniken, Inc. for its user-friendly mobile-first platform, REL-ID. This solution offers an easy, secure, passwordless, and intuitive way for banks to connect to their omnichannel users.

Based on its recent analysis of the European livestock waste management market, Frost & Sullivan recognizes Israel-based Sustainable Green Technologies (SGTech) with the 2019 European Technology Innovation Award for the Integrated Ecosystem Solution (IES). The IES is a biological process combining enhanced biogas production with simultaneous removal of nutrients from livestock manure and slurry. Its patented, chemical-free waste management process enables the generation of biogas with a methane content of 65%, which results in 30% higher energy than the one generated using conventional anaerobic digestion solutions.

SGTech receives the Frost & Sullivan 2019 European Livestock Waste Management Technology Innovation Award.

Signals Analytics’ platform can harmonize varied data sources in an automated, configurable manner to derive deep contextual insights SANTA CLARA, Calif. — June 17, 2020 — Based on its recent analysis of the North American health analytics market, Frost & Sullivan...

CSG offers a complete infrastructure stack for 5G monetization to help CSPs optimize next-generation 5G customer experiences SANTA CLARA, Calif. — June 3, 2020 — Based on its recent analysis of the global 5G monetization market, Frost & Sullivan recognizes CSG®...

Based on its recent analysis of the North American omnichannel digital customer engagement market, Frost & Sullivan recognizes San Francisco-based Zendesk with the 2020 North American Competitive Strategy Innovation and Leadership award. One of the earliest providers of customer relationship management (CRM) tools, Zendesk has evolved into a premier provider of customer service and engagement solutions. Its visionary innovation in messaging and other interaction channels, strong partnerships, and solid roadmap bolster its provision of seamless customer journeys that improve the customer experience (CX).

Cellwize’s automation platform successfully reduces the operator’s operating expenditure and the time-to-market of its 5G deployment and creates an open ecosystem for network deployments SANTA CLARA, Calif. — June 1, 2020 — Based on its recent analysis of the global...