Press Releases

Based on its recent analysis of the North American business communications solutions market, Frost & Sullivan recognizes Sprint Business with the 2019 North American New Product Innovation Award for Sprint® Smart Messaging — a solution to help businesses communicate with their customers through an artificial intelligence (AI)-powered text messaging system. Sprint’s innovative solution allows businesses to use their existing phone number to communicate in real-time using AI, and as a result rescue missed customer calls.  Smart Messaging allows businesses to uniquely interact with customers using non-traditional forms of communications. It delivers enterprise-grade assistance for storefronts, restaurants, and businesses of all sizes. With the unique text capabilities of Smart Messaging, businesses are realizing the benefits of an ‘always-on’ automated assistant that enhances customer satisfaction and employee productivity.

Based on its analysis of the global biopharmaceutical analytical instrumentation market, Frost & Sullivan recognizes Waters Corporation with the 2019 Global New Product Innovation Award for its smart BioAccord Liquid Chromatography-Mass Spectrometry (LC-MS) System. It is the first smart MS-enabled biopharmaceutical solution with intelligent software and chemistries, which deliver high levels of reliability, sensitivity, and detection.

Based on its recent analysis of the North American cut-resistant industrial gloves market, Frost & Sullivan recognizes Banom Glove Co. with the 2019 North American Customer Value Leadership Award. Banom sources and engineers its own fibers to produce high-quality, long-lasting cut-resistant gloves. It has also developed the proprietary Bantex® process, which cleans the protective-gloves so it is 100 percent bacteria-free; as well as a dispensing system called Trackpro® that enables users to control and maintain inventory management. Banom specifically makes gloves for the sheet metal, paper, automotive, glass, construction, and food & beverage processing industries across the markets of the United States, Canada, Brazil, Mexico, and Europe. 

Based on its recent analysis of the global single-cell analysis market, Frost & Sullivan recognizes LumaCyte, LLC (LumaCyte) with the 2019 Global New Product Innovation Award for its groundbreaking Laser Force Cytology™ (LFC™) technology. The solution accelerates therapies and analytical insights by enabling new cell discovery, characterization and phenotyping across broad applications. LumaCyte’s recently launched flagship platform, Radiance®, is an automated, high-content, label-free single-cell analysis and sorting platform.

Based on its recent analysis of the global smart data analytics solutions market, Frost & Sullivan recognizes Guavus (a Thales company)  with the 2019 Global Enabling Technology Leadership Award. Guavus’s artificial intelligence (AI)-based Big Data Analytics (BDA) and machine learning (ML) innovations address key business problems and opportunities in next-generation telecom network operations and customer experience management. 

Based on its recent analysis of the global surface mount technology (SMT) reflow soldering equipment market, Frost & Sullivan recognizes Heller Industries, Inc. with the 2020 Global Company of the Year Award. Leveraging a customer-centric mindset, a highly skilled engineering department, and comprehensive R&D, Heller provides high-performance SMT products that meet customer demand for advanced solutions and lower total cost of ownership (TCO). Its portfolio of lead-free-certified Mark Series SMT reflow ovens comprises best-of-breed solutions that help customers achieve a 40 to 50% reduction in nitrogen consumption, minimized maintenance needs, and a 40% increase in energy savings.

Based on its recent analysis of  global emerging markets for solar-powered water pumps for economic development, Frost & Sullivan recognizes Grundfos with the 2019 Global Emerging Market Innovation Award. With superior test and design tools, equipment, and installation facilities and an expansive network of partners, distributors, and sub-dealers, Grundfos has established itself as the market leader in solar-powered water pumps. Its products are widely accepted in more than 150 countries, most of which are emerging economies. Their easy installation, quick repair and maintenance, and remote monitoring services have made them the ideal water supply solutions in emerging economies.

Based on its recent analysis of the European AI-based business intelligence solution market, Frost & Sullivan recognizes Avora with the 2019 European Technology Innovation Award for accelerating the data analytics process with its smart end-to-end AI-based business intelligence solution, Avora One. The solution’s unique ability to manage the entire analytics process helps organizations augment and optimize data analysis efforts, and achieve new operating efficiencies, sales opportunities, revenue growth, and improved profitability.

Based on its recent analysis of the global telecom roaming test and security market, Frost & Sullivan recognizes Mobileum with the 2019 Global Price/Performance Value Leadership Award for helping mobile network operators improve the roaming experience of their customers with the Mobileum Active Intelligence platform. Mobileum’s acquisitions of Evolved Intelligence and WeDo Technologies have helped it build an end-to-end intelligent solution that spans roaming and network services, network security, fraud, and revenue assurance. The offering is grouped into three business units, namely Roaming Intelligence; Security Intelligence; and Fraud and Revenue Risk Intelligence, which are built on top of the platform.

Based on its recent analysis of the European digital grid market, Frost & Sullivan recognizes DEPsys with the 2019 European New Product Innovation Award for developing an intelligent grid optimization platform called GridEye. With increasing penetration of decentralized generation, it is becoming more and more complex for distribution system operators (DSOs) to manage grid operations and infrastructure. Therefore, DSOs need to develop grid infrastructure and integrate distributed energy resources (DERs) into the grid, keeping in mind the volume of energy generated, economic constraints, and regulatory limitations. The GridEye platform digitalizes grid operation by integrating hardware and software components into various parts of the distribution grid. Its unique model-less approach towards distribution grid analysis and control enables decentralized intelligence and allows it to perform real-time grid analysis. This approach, combined with funding from industry majors, makes DEPsys well-positioned to expand its innovative technology to new markets the world over.

Based on its recent analysis of the global market for test equipment asset management and optimization, Frost & Sullivan recognizes Electro Rent with the 2019 Global Company of the Year Award. Electro Rent has become a value-added service provider to organizations with large portfolios of test equipment in industries such as aerospace and defense, semiconductors, electronics, and field service. It is committed to improving the operating model in test equipment and transforming it with a unique combination of real-time asset management, including dashboards and analytics.

ased on its recent analysis of the North American Industrial Internet of Things (IIoT) market, Frost & Sullivan recognizes Everactive with the 2019 North America New Product Innovation Award for pioneering batteryless IIoT systems. The company’s end-to-end platform is unmatched in its ability to deliver exceptional performance entirely off harvested energy, allowing customers to, cut costs, reduce downtime, enhance safety, and lower environmental impact. The platform empowers operators with actionable insights, giving them time to identify and analyze potential problems and take corrective action.

Based on its recent analysis of the global passive and active network test and monitoring market, Frost & Sullivan is pleased to award Empirix with the 2019 Global Product Line Strategy Leadership Award, one of Frost & Sullivan’s most coveted annual Best Practice awards. Their Best Practice awards recognize outstanding companies for their achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development.

Based on its recent analysis of the global cloud-based service assurance market, Frost & Sullivan recognizes MYCOM OSI with the 2019 Global Product Line Strategy Leadership Award. The merger of MYCOM and OSI enabled the company to build an integrated service assurance solution package that included both performance and fault management. These applications, along with its subsequently released service quality management, automation, and analytics applications, combined to form the wider, Experience Assurance & Analytics™ (EAA) suite of applications with underlying EAA Cloud Platform (ECP). In February 2019, the company established its market dominance with the launch of the world’s first fully cloud-native carrier-grade service assurance SaaS offering, the Assurance Cloud™.

Based on its recent analysis of the North American patient care management market, Frost & Sullivan recognizes Conversa Health with the 2019 North American Visionary Innovation Leadership Award. Conversa’s Conversational AI platform enables healthcare organizations to virtually monitor, manage and engage patient populations at scale more efficiently than ever before.

Based on its recent analysis of the North American long-term and post-acute care (LTPAC) IT management market, Frost & Sullivan recognizes PointClickCare with the 2019 North America Product Leadership Award for its integrated care coordination platform, Harmony by PointClickCare. The software-as-a-service (SaaS) solution leverages the company’s industry-leading data connectivity capabilities and unparalleled market footprint to eliminate data silos between hospitals, health systems, and their senior care  partners. Its superior patient monitoring and post-discharge patient insights—including patient location, real-time site performance, and detailed progress data—optimize financial, operational, and clinical outcomes for at-risk populations.

Based on its recent analysis of the global 5G infrastructure market, Frost & Sullivan recognizes Hewlett Packard Enterprise (HPE) with the 2019 Global Enabling Technology Leadership Award. The company supplies the ‘infrastructure for the infrastructure’, meaning it provides both the hardware that the telco cloud operates on, as well as the software that enables the various cloud-based networks to function and be managed. This enabling software includes network functions virtualization (NFV) infrastructure (NFVI); NFVI can be described as a telco cloud platform on which network functions and other applications are deployed. HPE also supplies network functions that are part of the 5G core and edge networks. These network functions are cloud-native and based on a container- and microservices-based architecture.

Based on its recent analysis of the North American on-demand vehicle maintenance market, Frost & Sullivan recognizes Get Spiffy, Inc. (Spiffy) with the 2019 North American Customer Value Leadership Award for being a complete car care provider. Spiffy has developed multiple proprietary technologies that make it stand out as a service that is not only convenient but also environmentally friendly. It turns any parking space into a car wash, connecting customers with trained technicians who provide unmatched service.