Singapore, 14 November 2019 – Frost & Sullivan recognized Asia’s leading companies at the 2019 Frost & Sullivan Asia-Pacific Best Practices Awards held at the St. Regis Singapore on 14 November 2019.
Mr. Shivaji Das, Partner & Asia-Pacific Managing Director at Frost & Sullivan said that the award recipients have consistently demonstrated outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development amidst the changing business landscape.
Union Bank of Philippines, Local Power, Smart Selangor, Turnkey Lender, Medeze, Singtel, NTT LTD were amongst the companies honored.
The recipients of the annual Frost & Sullivan Asia-Pacific Best Practices Awards were identified based on in-depth research conducted by Frost & Sullivan’s analysts. The award categories offered each year are carefully reviewed and evaluated to reflect the current market landscape and include new emerging trends.
The nominated companies were then evaluated on a variety of actual market performance indicators which include revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy and business development strategy.
Frost & Sullivan congratulates all the recipients of the 2019 Asia-Pacific Best Practices Awards.
| Global Awards | |
| Global Contract Research Organization (CRO) Customer Value Leadership Award | COVANCE INC |
| Global Halal Glove Company of the Year | KOSSAN RUBBER INDUSTRIES BHD |
| Global High Performance Liquid Chromatography New Product Innovation Award | SHIMADZU |
| Global Integrated Drug Development in CRO Industry Competitive Strategy Innovation & Leadership Award | WUXI APPTEC |
| Asia-Pacific Awards | |
| Asia-Pacific Medical Computing Solutions Company of the Year | ADVANTECH CO., LTD. |
| Asia-Pacific Home Water Treatment Company of the Year | AMWAY |
| Asia-Pacific Biotech Entrepreneurial Company of the Year | AUM BIOSCIENCES |
| Asia-Pacific Inbound Contact Routing Systems Market Share Leadership Award | AVAYA |
| Asia-Pacific Telecoms Digital Services Platform Growth Excellence Leadership Award | BB TECHNOLOGY CO., LTD |
| Asia-Pacific Emerging Market Telecom Service Provider of the Year | CHUNGHWA TELECOM |
| Asia-Pacific Home Water Treatment Customer Service Leadership Award | COWAY |
| Asia-Pacific Telecoms Tower Company of the Year | EDOTCO GROUP SDN BHD |
| Asia-Pacific CRO Customer Service Leadership Award | EPS HOLDINGS INC ITRON |
| Asia-Pacific AMI Growth Excellence Leadership Award | ITRON |
| Asia-Pacific Facilities Management Company of the Year | JLL |
| Asia-Pacific Logistics Service Provider of the Year | KERRY LOGISTICS NETWORK |
| Asia-Pacific Road Freight Service Provider of the Year | KERRY LOGISTICS NETWORK |
| Asia-Pacific Inorganic Disinfectants for Healthcare Industries New Product Innovation Award | LOCAL POWER CO. LTD. |
| Asia-Pacific SIEM Growth Excellence Leadership Award | LOGRHYTHM |
| Asia-Pacific Biotech CRO Company of the Year | NOVOTECH (AUSTRALIA) PTY. LTD. |
| Asia-Pacific Customer Experience System Integrator of the Year | NTT LTD. |
| Asia-Pacific End-to-End UCC Service Provider of the Year | NTT LTD. |
| Asia-Pacific Managed Security Service Provider of the Year | NTT LTD. |
| Asia-Pacific Cloud Contact Center Service Provider of the Year | ORANGE BUSINESS SERVICES |
| Asia-Pacific Critical Power Infrastructure Vendor of the Year | SCHNEIDER ELECTRIC |
| Asia-Pacific Secure IOT Service Provider of the Year | SINGTEL |
| Asia-Pacific Mobile Wallet Provider of the Year | SINGTEL DASH |
| Asia-Pacific Ultra-low Weight Nitrile Glove Product Leadership Award | SMART GLOVE HOLDINGS |
| Asia-Pacific Managed UC Service Provider of the Year | TATA COMMUNICATIONS |
| Asia-Pacific Neurodegenerative Disease Management Technology Innovation Award | TAURX PHARMACEUTICALS LTD |
| Asia-Pacific Customer Contact Outsourcing Technology Leadership Award | TELEPERFORMANCE INDIA |
| Asia-Pacific Customer Contact Enabling Technology Leadership Award | TETHERFI |
| Asia-Pacific Customer Contact Outsourcing Customer Service Leadership Award | TRANSCOM WORLDWIDE PHILIPPINES INC. |
| Asia-Pacific Critical Infrastructure Solutions Growth Excellence Leadership Award | VERTIV CO. |
| Asia-Pacific Data Center Power Systems Customer Value Leadership Award | VERTIV CO. |
| Southeast Asia Awards | |
| Emerging Southeast Asia Smart City Governance Agency of the Year | SMART SELANGOR DELIVERY UNIT |
| Southeast Asia Contact Center Applications Market Share Leadership Award | AVAYA |
| Southeast Asia Stem Cell Banking Growth Excellence Leadership Award | MEDEZE |
| Southeast Asia Unified Communications System Integrator of the Year | NTT LTD. |
| Southeast Asia Smart Buildings Competitive Strategy Innovation and Leadership Award | QUANTUM AUTOMATION PTE LTD |
| Southeast Asia Managed Security Service Provider of the Year | TRUSTWAVE, A SINGTEL COMPANY |
| Country Awards | |
| Australia Customer Contact Outsourcing Service Provider of the Year | STELLAR |
| Indonesia Payment Gateway Company of the Year | FASPAY |
| Indonesia Healthcare IT Growth Excellence Leadership Award | HOPE BY PT MEDIA TIGA WARNA |
| Indonesia Cloud Infrastructure Services Provider of the Year | LINTASARTA |
| Indonesia Emerging Hospital of the Year | MAYAPADA HEALTHCARE |
| Indonesia Data Center Services Provider of the Year | PT. SIGMA CIPTA CARAKA (TELKOMSIGMA) |
| Indonesia IOT Services Provider of the Year | PT TELEKOMUNIKASI INDONESIA TBK |
| Indonesia Mobile Data Service Provider of the Year | TELKOMSEL |
| Indonesia Telecom Service Provider of the Year | TELKOMSEL |
| Japan IOT Service Provider of the Year | NTT COMMUNICATIONS |
| Malaysia Waste Management Company of the Year | ALAM FLORA SDN BHD |
| Malaysia Stem Cell Banking Company of the Year | CRYOCORD |
| Malaysia Pharmaceutical Company of the Year | DUOPHARMA BIOTECH BERHAD |
| Malaysia Halal Pharmaceutical Company of the Year | DUOPHARMA BIOTECH BERHAD |
| Malaysia Organic Food Company of the Year | ZENXIN AGRI-ORGANIC FOOD SDN BHD |
| Philippines Contact Center System Integrator of the Year | NTT LTD. |
| Excellence in Customer Experience – Banking Industry Philippines – Overall Experience | UNION BANK OF THE PHILIPPINES |
| Excellence in Customer Experience – Banking Industry Philippines – Mobile Experience | UNION BANK OF THE PHILIPPINES |
| Excellence in Customer Experience – Banking Industry Philippines – ATM Experience | UNION BANK OF THE PHILIPPINES |
| Excellence in Customer Experience – Banking Industry Philippines – Branch Experience | UNION BANK OF THE PHILIPPINES |
| Excellence in Customer Experience – Banking Industry Philippines – Net Promoter Score | UNION BANK OF THE PHILIPPINES |
| Singapore Cloud Infrastructure Competitive Strategy Innovation and Leadership Award | SINGTEL |
| Singapore Data Center Service Provider of the Year | ST TELEMEDIA GLOBAL DATA CENTRES |
| Singapore Managed Security Service Provider of the Year | TRUSTWAVE, A SINGTEL COMPANY |
| Singapore FinTech Industry New Product Innovation Award | TURNKEY LENDER PTE LTD |
| South Korea Endpoint Security Vendor of the Year | AHNLAB, INC. |
| Taiwan Data Center Service Provider of the Year | CHUNGHWA TELECOM |
| Taiwan Mobile Service Provider of the Year | CHUNGHWA TELECOM |
| Taiwan Data Center Services Competitive Strategy Innovation and Leadership Award | FAREASTONE |
| Thailand Facilities Management Company of the Year | PCS SECURITY AND FACILITIES SERVICES LIMITED |
| Thailand Property Development Company of the Year | RAIMON LAND |
| Vietnam Data Center Services Provider of the Year | FPT TELECOM |
| Vietnam Hospital of the Year | HOAN MY MEDICAL CORPORATION |
| Vietnam Mobile Data Service Provider of the Year | VIETTEL TELECOM |
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